LOCAL COMPANY OFFERING A GREAT OPPORTUNITY FOR FIRST SHIFT, FULL TIME, RELIABLE EMPLOYMENT IN OUR DISPATCH CENTER.

We are looking for reliable Dispatchers to act as a communication point for emergency and non-emergency calls. You will receive signals and requests that need to be dispatched and recorded. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to accurately and efficiently transmit significant information to the appropriate persons.

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Prioritize calls according to urgency and importance
• Use phone or computer to send crews, vehicles, or other field units to appropriate locations
• Enter data in computer system and maintain logs and records of calls, activities and other information
• Audit and review reports to communicate important information to management and clients

Skills

• Proven experience as dispatcher or relevant position
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

Job Type: Full-time

Pay: $37,440.00 - $41,600.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• customer service: 1 year (Preferred)
• office: 1 year (Preferred)

Work Location: One location

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