The Call Center Quality Analyst will monitor inbound calls and utilize a single platform for scoring and tracking. Strong problem analysis and problem solving.

The agent will input special orders, answer service questions, troubleshoot issues, and maintain customer account information.

Handle incoming calls to the help desk. Support incoming and outgoing calls. Our Service Desk Team Members provide Tier 1 and 2 hardware and software remote or

Tasks include greeting patients with a smile, answering phone calls, scheduling patients, collecting co-pays, insurance verifications, presenting treatment

Accounts receivable related duties include ensuring timely receipt of payments, creation and submission of customer invoices and collections duties as required.