In this role, they know the ins and outs of all our product offerings, manage employees, emails, phone calls, chats and service tickets.

Operates a cash register (or equivalent), receives payments of cash, checks and charges from customers or employees for goods or services, making change and

Certificate of completion for CNA program and/or active certification as a CNA within the State of MA. Assist residents with their ADLs and provide total care

Answers telephone, screens calls for managers, takes messages and conveys a warm, inviting and courteous voice to all callers.

Essential Job Functions * Exceptional customer service and phone etiquette *Ability to maintain effective and organized systems to ensure timely patient flow *