Multi-office Oral Surgery Practice looking to hire a Patient Care Coordinator/Receptionist. Are you a team player looking for a job that is challenging, requires multi-tasking and people skills? Are you courteous, diplomatic and sensitive while working with patients? Do you have excellent phone skills, know your way around a computer and pay attention to details? Do you consider yourself highly organized and not above cleaning up the waiting room area or other tasks as needed? Are you looking for long term employment? If you are this person, we want you on our team! We are seeking a full time receptionists in our Greenfield, MA location. You will have to travel to our Brattleboro, VT location as needed. Monday- Friday 8am-5pm

Responsibilities include:

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients with forms.
• Preparing patients’ charts and daily schedules for the surgical staff.
• Confirming appointments
• Communicating with insurance companies to verify patient benefits
• Estimating and presenting patient financial responsibilities
• Verifying methods of payment and collecting payments.

Requirements:

• High school diploma or GED.
• Excellent customer service skills.
• Good telephone etiquette.

Preferred, but not a deal breaker:

• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• Proficient in dental practice management software (WinOMS).

We offer a competitive salary, health insurance, 401K and other benefits. Please respond with a cover letter stating why you would be a good fit for this position, a resume and references

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

• No

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Retirement plan

Healthcare setting:

• Dental office

Medical specialties:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Employees and patients are required to wear masks.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: Multiple Locations

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