Handles all vendor telephone calls and answers any client or subcontractor billing or payment questions or concerns at the direction of the Project Manager

Answer internal and external client/vendor calls quickly and pleasantly. Excellent verbal and written communication skills with ability to translate or quickly

Use Continuous Improvement tools to engage and develop team members. Use Continuous Improvement tools to identify and sustain processes.

The Call Center Quality Analyst will monitor inbound calls and utilize a single platform for scoring and tracking. Strong problem analysis and problem solving.

Valid truck Class A driving license. Document and log work/rest periods and miles spent driving and retain fuel/toll receipts.