Summary:

Responsible for implementing, maintaining, and supporting Agency application systems, such as BI, EHR, HRIS, and other applications. The Applications Administrator will work with Agency programs to develop effective processes leveraging available application systems. They will be responsible for ensuring data integrity and consistency. They will also be the expert for these systems making recommendations to better leverage Agency systems to meet its objectives. This position serves as the primary technical support contact for these systems. The Applications Administrator will document application system processes and configurations.

Essential Functions:

• Manage application user accounts and permissions
• Manage application projects
• Coordinate application systems maintenance and upgrades
• Assist as a key resource in Agency projects
• Assist in the development of application workflows and processes
• Evaluate and make recommendations for application process improvement
• Develop application program requirements and use cases
• Develop and maintain related documentation
• Assist with other IT functions as needed
• Participates in quality assurance and corporate compliance activities as required

Non-Essential Functions:

• Other duties as requested or assigned
• Participates in agency committees

Reporting Responsibilities: Reports to: Senior Director of IT

Supervisory Responsibilities: Supervises: None exercised

Knowledge, Skills, and Abilities:

• Excellent customer service skills
• Strong analytical and problem-solving skills
• Strong communication skills
• Time management and workload prioritization.
• Should always be willing to find answers to all questions addressed to them.
• Should be ready to research questions using a variety of manuals and resources, and to work with other Consultants, IT staff, and affiliated consulting organizations in answering any customer’s question.
• Should familiarize themselves with the research and information resources and knowledge bases at hand.
• Ability to learn and adapt, applying technical information in a fast-paced, demanding work environment.
• Ability to follow policies and procedures, attention to detail.

Physical & Mental requirements:

Must be able to safely lift up to 50 pounds. Will need to be able to bend, stoop, sit & stand. Ability to exhibit self-control in stressful situations, maintain professionalism.

Minimum Qualifications:

• Bachelor’s degree in Information Technology or related field
• 3 years of experience in the Information Technologies field, specifically in systems/application administration or management.
• Project management experience
• Able to communicate effectively, both verbally and in writing.
• Valid NYS driver’s license with safe driving background, as per Agency policy, and reliable transportation.

Working Conditions:

Office conditions are typical for an office environment. May need to travel to program locations.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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