Job description

Are you motivated, have a great attitude, love kids and enjoy working on a team? We have a unique opportunity for a Certified or Registered Medical Assistant (CMA) at Metropolitan Pediatric Specialists in Shakopee! With offices in Burnsville, Edina, and Shakopee, we are looking for a full-time or part-time employee that enjoys fast-paced community clinic environments. Duties include:

Procedures:

• Work with medical staff to provide support, contact patients, follow up with patients, and maintain files and policies for clinical procedures.

Rooming Patients:

• Room patients in exam rooms: including taking vital signs, history, and preparing patient and equipment to be seen by the provider.
• Collect specimens and perform routine diagnostic procedures including audiograms, vision and hearing screenings, ear irrigations, TB skin tests, spirometry, urinalysis, PCR testing for strep, influenza and RSV; lipid, glucose, CBC, mono, ESR, lead testing and HIV testing; assisting with minor surgery and other procedures. Laboratory activities including phlebotomy and capillary draws, urine catheterization, throat and NP swabs and dental varnishes.
• Administer medications and vaccinations per provider order.

Administrative Duties:

• Receive patient phone calls and takes messages for providers.
• Fax and mail correspondence for provider and/or charge nurse.
• Coordinate referrals to outside providers and scheduling outside appointments.
• Complete pre-visit planning prior to patient appointment to obtain all necessary information and reports for provider review.

Stocking and Cleaning:

• Responsible for daily stocking and cleaning of patient rooms to facilitate efficient, quality patient care.
• Perform infection control procedures through the regular cleaning and sterilization of equipment and instruments.
• Report maintenance and cleaning service issues to manager.

Customer Service:

• Facilitate relationship between patient and provider.
• Develop relationships with patients, family, and outside agencies to facilitate coordination of care.
• Follow through to resolve service problems promptly and professionally with the involvement of appropriate clinic staff.
• Alert patient to provider changes and/or delays in schedule.
• Perform other tasks as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to use customer service skills to positively impact the experience of care for our patients, external customers and internal service partners.
• Ability to work collaboratively on projects.
• Skill in identifying problems, problem solving and resolution.
• Ability to demonstrate initiative and work in conjunction with appropriate site management team members.
• Demonstrate sound judgement and decision-making abilities.
• Ability to prepare and maintain detailed records, files, reports and other correspondence.
• Ability to establish and maintain effective communication.
• Ability to perform the job in accordance with Metropolitan Pediatric Specialists policies, that includes compliance, ethics and integrity, confidentiality, protection of assets and avoidance of conflicts of interest and inappropriate business relationships.

EDUCATION/EXPERIENCE:

• Successful completion of a Registered or Certified Medical Assistant Certification exam.
• Previous clinical experience preferred.
• Bilingual/fluent in English and Spanish, Hmong, or Somali preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

Completion of accredited Medial Assisting program, Certified Medical Assistant.

There are many benefits to joining our team but a few of the highlights include:

• Great culture and team atmosphere.
• Paid holidays.
• Vacation and sick leave benefits.
• 401(k) with match..
• Benefits enrollment starts the first of the month after the hire date.
• Health insurance.
• Employer sponsored Life w/AD&D and Long term disability.

Job Types: Full-time, Part-time

Pay: $20.68 - $25.00 per hour

Benefits:

• 401(k) Matching
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Account
• Health Insurance
• Life Insurance
• Vacation/Sick Leave
• Referral Program

Schedule:

Hours include weekdays Monday-Friday with evening and weekend rotations to Burnsville and Edina.

Job Type: Full-time

Job Type: Full-time

Pay: $20.68 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Medical specialties:

• Pediatrics

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Work setting:

• Clinic

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: One location

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