Operations Manager
Operations Manager
Hilton Garden Inn
Denver, CO
Job ID : 57536b6b714372585547572f71694c6667773d3d
Job Description :
The purpose of the OPERATIONS MANAGER is to manage front of the house operations including but not limited to: complimentary breakfast service, banquets, catering functions, and front office in accordance with established guest service and sustainability standards.
Essential Job Functions
- Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Ensure quality standards of complimentary food service stations are maintained.
- Attend weekly meetings to ensure banquet event details are carried out in consistence with client requests.
- Assist Front Desk Manager & Front Office Supervisor in creating Front Office Schedule.
- Manage labor and food cost expenses to fit within budgets and/or updated forecasts.
- Receive and inspect food orders from third party catering company.
- Position will work shifts crossing over from Breakfast Attendant to Guest Service Agent.
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
- Work as Manager on Duty, when necessary.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
- High school diploma or equivalent.
- 1 to 2 years of related experience.
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Company Details :
Name : Hilton Garden Inn
CEO : Tom Brinkman and Navin Dimond
Headquarter : Denver, CO
Revenue : $25 to $100 million (USD)
Size : 1001 to 5000 Employees
Type : Company - Private
Primary Industry : Hotels & Resorts
Sector Name : Hotels & Travel Accommodation
Year Founded : 1991
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Details
: Denver, CO
: 54500 - 81855 USD ANNUAL
: Today
