SALESFORCE ADMINISTRATOR

Accounting Seed is a rapidly growing accounting software company which sells a leading-edge application on the Salesforce.com platform. We are the fusion of two disciplines: Information Technology and Accounting.

We are in immediate need of a Salesforce Administrator. As a longtime Salesforce ISV partner, we embrace the Salesforce platform across our entire business, consequently as a Salesforce Administrator at Accounting Seed you’ll play a vital role. We are looking for a proactive individual that can help us continually optimize our Salesforce instance to allow us to focus on delighting our customers., You will be responsible for how our Salesforce instance operates across all departments from marketing to finance. Our team is all Salesforce fluent so you should enjoy managing multiple priorities from a passionate user base. We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.

What You’ll Do:

This is a varied business facing role, with the following responsibilities:

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules

• Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports

• Understanding of basic triggers/Apex code knowledge

• Iterative promotion from Sandbox to Production with effective environment management

• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience

• Identify unused or underutilized platform features

• Create a platform roadmap and define priorities, liaising with stakeholders

• Own the communication of any platform changes to end users and stakeholders

• Data management to improve Salesforce data quality, implementing rules and automation as needed working alongside a Business Operations Analyst to meet the needs of Senior Leadership team.

• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer

• User support tickets

• Monitor and improve user adoption

• New user and ongoing user training

• Technical documentation

• Management of integrated applications and third-party suppliers

Skills and Qualifications:

Required:

• Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration hands-on experience.

• Certified Salesforce Administrator

• A proactive attitude to platform enhancements

• Designing scalable, best practice solutions

• Excellent relationship-building skills

• Ability to liaise with stakeholders at all levels

• Translating requirements into technical solutions

• Experience in change management and governance

• Training end users and key stakeholders

• Technical documentation

• Available and responsive to questions

• Experience implementing Salesforce configuration changes

• DevOps/release management experience

Desirable:

• Bachelor’s/Postgraduate degree, or professional qualification

• Understanding of basic triggers/Apex code knowledge

• Demonstrates continued personal/professional development

• Active in the Salesforce community

Accounting Seed is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's (Preferred)

Experience:

• Salesforce CPQ: 2 years (Preferred)

Work Location: Remote

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