Studying and obtaining full knowledge of our training and procedural documents including our 24 steps of service; an enhanced version of the traditional 12

Understands all aspects of end-user support and technical / functional capabilities. Manages own queue of tickets according to SAGs understood and agreed upon

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local

Valid in-state Drivers License with required auto insurance, acceptable motor vehicle report, and achieve and maintain the NRE Certification.

Certification as a medical assistant or ability to obtain certification within 90 days of employment. High school diploma or equivalent and certification as a