*Effective, Audible and Clear Communication* - greet customers, answer phones, and relay messages necessitating clear communication. High school diploma or GED.

The key role is to provide professional onsite, phone and remote technical support to customers. Previous technical support and customer support experience is

May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and

Quality control accountability to ensure field compliance with all associated project specifications and technical requirements; HVAC/R: 7 years (Preferred).

When needed in completing a sale, answering customer account questions and ensuring customer account needs are met. Conducts new equipment field demonstrations.